Michaela Walker

Professional Summary

Dedicated Senior Computer Science - Cybersecurity Major with strong academic foundations. Have over three years of proven supervisory experiences. Works well with teams both in a career aspect and academic aspect as a team member and a leader. Has exceptional analytical and problem-solving skills, has quick decision making skills along with solving challenges and conflicts. Ability to quickly adapt and learn within different environments.

Projects

Contributed in multiple team projects including packet transfers between client and servers and weather app production. Did a photo manipulation project which was presented in the college campus art show.

Education

Ball State University, Muncie, IN

Bachelor of Science in Computer Science - Cyber Security

Expected Graduation: May 2024

  • Digital Forensics Minor
  • Cellular Biology Minor
  • Criminal Justice Minor
  • Dean's List Spring 22'
  • Dean's List Summer 22'
  • 21st Century Scholarship Recipient
  • HCVVO Annual Scholarship Recipient
  • National Society of Leadership and Success Member
  • Elected to Student Action Team Represented for Hall Council in Fall 2023
  • 3.6 Major GPA
  • 3.8 Cybersecurity Concetration GPA

    • Lewis Cass High School, Walton, IN

    Graduated: May 2018

  • National Honors Society Member
  • Consistent Honor Roll recipient
  • 3.53 GPA
  • Academic Honors Degree
  • 21st Century Scholar
  • Drama Club Member
  • 2017 Class C State Champions
  • Extracurricular Activities: Swimming, Marching Band, Jazz Band, Cross Country Manager

    • Work Experence

    Cashier, Checkout Host / Team Lead

    Walmart (November 2019-Present) | Muncie, IN

  • Acquired cross training in Customer Service, Electronics, Layaway, Stocking, and Supervising.
  • Worked different positions to provide optimal coverage.
  • Coached team members in techniques necessary to complete tasks.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible hours to and extra shifts to meet business needs.
  • Helped solve customer and store complaints and attained beneficial results.
  • Managed front-end scheduling and placement.
  • Assisted in solving associate and customer issues and complaints.
  • Operated cash registers for cash, check, EBT, WIC, and credit card transactions.
  • Stocked, tagged, and displayed required merchandise.

    • SVR Supervisor - Internship

    Stellantis - Kokomo Transmission Plant (KTP) (June 2023 - August 2023) | Kokomo, IN

  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Supervised team of material movers to efficiently complete tasks within time frame.
  • Resolved conflicts between team members and addressed complaints.
  • Worked within a union environment.
  • Applied leadership and problem-solving skills to maintain team efficiency and organize workflow.
  • Involved within project plans, timelines, and budgets.
  • Participated in team meetings to track goals for the day and relay important information.

    • Cashier / Customer Service Host

    Rural King (May 2021 - August 2021) | Kokomo, IN

  • Processed customer orders and handled transaction payments.
  • Answered questions regarding store policy and products within the store.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Resolved custoemr complaints and maintained a clean checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisors.
  • Handled custoemr inquiries and suggestions courteously and professionally.
  • Updated account information to maintain customer records.
  • Processed custoemr service orders promptly to increase customer satisfactions.

    • Volunteering

    Howard County Vietnam Vetertans Organization

    Greentown, IN(May 2021- August 2021)

    Volunteered to split wood to provide additional income for a non-profit organization that benefits our veterans.

    United Way of Delaware County | Student Voluntary Services (SVS)

    Muncie, IN(September 2019)

    Volunteered to help put together literacy kits for kids along with cleaning up trash and debris from the white rivier. We also helped provde entertainment for kids in need and helped improve the local environment.

    SECOND HARVEST Food Bank

    Muncie, IN(August 2019)

    Volunteered to put together "baby kits" for future parents. Resulted in helping the parents have start up items to properly care for their child.

    Hobbies

    Playing the trumpet, painting, coloring, diamond painting, sudoku puzzles, music, reading, photography, swimming, camping, and hiking.